Keeping You and Your Information Safe is Our Priority
At Lisle Savings Bank, the security of customer information is a priority. We are strongly committed to the safety and confidentiality of your records. Every day, unscrupulous individuals are busy developing new scams targeting the unsuspecting public. One of the best ways to avoid fraud is to become an educated consumer.
Watch out for copycat websites that deliberately use a name or Web address very similar to, but not the same, as the real one. The intent is to lure you into clicking through to their website and giving out your personal information, such as a bank account number, credit card number, or Online Banking login information.
Always use your pre-established links to access websites and avoid clicking on links in unsolicited emails. If you ever receive a suspicious email representing itself as Lisle Savings Bank, please forward the message in its entirety to customercare@lsb.bank.
Ensure that your own personal computer has updated anti-virus, spyware/malware, and firewall protection. Apply security patches for all of your programs and operating systems regularly.
Passwords should be unique to you and changed regularly. Do not use birthdays or other numbers or words that may be easy for others to guess. Never write down your password or give it to another person. Please remember that we will never contact you directly to ask you to disclose your password information.
Monitor your account activity by reviewing your statements regularly.
Sign up for eStatements to avoid having your paper statement sitting in an unsecured mailbox where it could be compromised.
Do not be conned by convincing emails offering you the chance to make some easy money. As with most things, if it looks too good to be true, it probably is.
Please keep in mind that we will never ask for or email you requesting your online banking password. We may on occasion call to verify other information regarding your online activity should we see something of concern in your login patterns. If you plan to travel and use your Online Banking or debit card, it is very helpful to call us in advance to avoid your account being temporarily disabled for security purposes.
In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed below as soon as you can if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
For personal accounts, limitations on your liability for unauthorized electronic funds transfers and other electronic errors that are covered by Regulation E are explained in the Electronic Funds Transfer Disclosure.
For business accounts, you assume all risk of loss for unauthorized transfers and payments, and you must establish your own internal security procedures for employees you authorize to prevent all unauthorized use by other employees or persons.
We encourage you to review our Online and Mobile Banking Security FAQs, Login & Security FAQs, and Privacy Policy pages for additional information. If at any time you have questions regarding security or possible fraud, please contact us at 630-852-3710, via email at customercare@lsb.bank, or write to us at Lisle Savings Bank, Attn: Deposit Operations Department, 1450 Maple Ave., Lisle, IL 60532.